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Healthcare
Healthcare Clinic: 24/7 Booking Automation
Client: Medical Clinic
Industry: Healthcare
Duration: 3 months
+120%
Bookings
Increase in online appointments
-40%
No-shows
Reduction in missed appointments
25hrs/week
Staff Time
Time saved on scheduling
35%
After-hours Bookings
Bookings made outside office hours
The Challenge
A busy medical clinic was losing potential patients because they couldn't answer calls during peak hours. Staff spent hours each day on appointment scheduling and reminders instead of patient care.
Our Solution
- Implemented 24/7 AI booking assistant on website and WhatsApp
- Set up automated appointment reminders via SMS and WhatsApp
- Created intelligent rescheduling system for cancellations
- Deployed AI chatbot for common health inquiries and clinic information
- Integrated with existing clinic management software
Services Used
Technologies & Services Deployed
Booking AutomationAI ChatbotWhatsApp IntegrationSMS Automation
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